Data Protection Policy

77ee Privacy Policy — Your Data, Our Responsibility

Your privacy is our top priority at 77ee. Everything is disclosed transparently here — what data we collect, why we collect it, how it is stored, and what rights you have.

Last Updated: January 2026

Your personal data is always kept safe and secure.

Core Commitment

How We Protect Your Privacy

A quick overview of the key pillars of 77ee's privacy policy.

SSL Encryption Protection

All your data is transmitted via 256-bit SSL encryption, meaning no third party can read or intercept it.

Data Is Never Sold

77ee never sells your personal data to third parties. Your data is used solely to improve our services.

Secure Server

Your data is stored in secure, internationally certified data centers. Regular security audits ensure there are no vulnerabilities.

Identity Verification Protection

KYC data is stored under strict security protocols. Only authorized personnel can access this information when required.

Defined Data Retention Period

Your data is not retained beyond the time necessary. Once legal obligations are met, data is securely deleted.

You're in control

You have the right to view, correct, or request deletion of your personal data. Contact our support team and we'll be happy to assist.

1. Introduction

77ee (www.77ee.one) is a trusted online gaming platform in Bangladesh. We are fully committed to being transparent about how we collect, use, and protect the personal information you provide while using our services. This privacy policy explains exactly what data 77ee collects, why we collect it, and how it is used.

By creating an account or continuing to use the platform, you are agreeing to this privacy policy. This policy is linked to and complementary with our Terms and Conditions. We recommend reading both documents carefully so you have a full understanding of your rights and our responsibilities.

Key Points: We never sell or transfer your data to third parties without your consent. Protecting your privacy is a core ethical responsibility of 77ee.

2. What Information We Collect

We collect various types of information when you register and use the 77ee platform. This data falls into two main categories — information you provide directly, and information generated automatically while you use the platform.

Data Type Example Collection Methods
Identity Information Full name, date of birth, national ID number Registration & KYC Form
Contact Information Mobile number, email address Registration Form
Financial Information Mobile Banking/Nagad number, transaction history Payment Processing
Device Information IP address, browser type, operating system Automatic Logging
Gaming Information Bet history, win/loss records, favorite games Platform Operations
Location Data Approximate country and city (IP-based) Geolocation Service

Please Note: We only collect data that is necessary to provide our services. No excess or irrelevant information is gathered.

3. How Information Is Used

77ee uses your personal data only for specific, well-defined purposes. We never use your data beyond what has been stated. A full breakdown of all uses is provided below:

  • Account Management: For registration, login, and account verification.
  • Payment Processing: To securely process deposits and withdrawals.
  • KYC Verification: To verify identity and prevent fraud.
  • Customer Service: To resolve your complaints and queries.
  • Security Assurance: To detect and prevent suspicious activity.
  • Service Improvement: Usage analytics to improve your gaming experience.
  • Promotional Communications: To inform you about offers and bonuses, with your consent.
  • Legal Compliance: To meet licensing authority requirements and legal obligations.

If you no longer wish to receive promotional emails or messages, simply let our support team know at any time and we will remove you from that list. Please note that essential transactional messages will continue to be sent.

4. Information Sharing & Third Parties

77ee does not sell your personal data to third parties. However, there are limited circumstances where certain information may need to be shared. These include:

  • Payment Provider: To process transactions with payment partners including Mobile Banking, Nagad, and Rocket.
  • Game Software Provider: Minimum data required to operate gaming services.
  • Law Enforcement Agencies: When required to disclose information by court order or government directive.
  • Licensing Authority: Required for compliance with gaming license obligations.
  • Security Auditor: Accredited third parties for system security audits.

Important: When sharing data with third parties, we bind them to confidentiality agreements. They may only use the data for the specified purpose — nothing else.

In the event of a business restructure or merger, your data may be transferred to the new entity. You will be notified in advance, and the same privacy standards will be maintained.

5. Cookie Policy

The 77ee website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help the site recognize you on return visits.

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: Used to monitor website speed and performance.
  • Functionality Cookies: Used to remember your preferred language and settings.
  • Analytics Cookies: Helps improve our services by analyzing user behavior.

You can disable cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

6. Data Security Measures

77ee applies industry-standard technology and processes to protect your data. Our security framework is regularly reviewed and improved in line with international standards.

  • For all data transmissions 256-bit TLS/SSL Encryption Are used.
  • Password bcrypt Hashing Encrypted — never readable in plain text.
  • On the server Firewall & Intrusion Detection System Remains active.
  • Immediate action upon detection of suspicious login Account Security Activated.
  • Regular Penetration Testing to identify and resolve vulnerabilities.
  • Staff access to data Minimum Privilege Policy are followed.

In the Event of a Data Breach: In the event of a data security breach, affected users will be notified by email within 72 hours and all necessary protective measures will be taken.

7. How Long We Retain Data

77ee does not retain your data longer than necessary. Retention periods vary by data type as follows:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 years after account closure Anti-Money Laundering Laws
Support Conversations 3 Years Dispute Resolution
Cookie Data 30 days – 1 year (depending on type) Session & Performance Tracking

Once the retention period expires, data is securely deleted or fully anonymized.

8. Your Rights

77ee believes every user should have full control over their own data. To that end, we provide you with the following rights:

1
Right to Access Data

You may request to see what personal data we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data under certain conditions.

4
Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

5
Right to Data Portability

You may request your data in a structured, portable format.

6
Right to Object

You may object to marketing messages or profiling.

To exercise your rights: Email us at [email protected] or contact us via the support chat. We are required to respond to your request within 30 days.

9. Protection of Minors' Data

77ee strictly refrains from serving users under the age of 18. We do not knowingly collect any personal data from minors.

Age is verified at registration. If we ever receive data belonging to anyone under 18, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using 77ee, please notify our support team and we will take immediate action.

10. Privacy Policy Changes

77ee reserves the right to update this privacy policy, in part or in full, at any time. For significant changes, you will be notified in advance via your registered email or through a platform notification.

  • The date of any changes will always be clearly displayed at the top of the page.
  • For major changes, at least 7 days' notice will be given in advance.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not accept the updated policy, you may contact us to request account closure.

11. Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We're always here to help.

Email Support
Response within 30 business days
Live Chat
Platform Chat Button
Active 24/7

Complaint Resolution: We take your concerns seriously. General requests are typically resolved within 7 business days, and more complex matters within 30 business days.

Your Control

Full control over your own data

At 77ee, you always know where your data is and how it's being used.

Transparency

We are always open and transparent about what we do.

Control

You have the ability to control how your data is used.

Security

Data protected by internationally recognized security standards

Help

Our support team is available 24/7 for any questions

Get Started Now

Your Privacy, Protected on a Trusted Platform

Your data is completely secure at 77ee. You've read our privacy policy — now register with confidence and enjoy the best gaming experience.

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